Shipping Policy
At Teebify, we strive to deliver your orders quickly and reliably. This Shipping Policy outlines important details about our shipping processes, times, and costs. By placing an order, you agree to the terms outlined below.
Shipping Destinations
We currently ship worldwide. If your location is not listed, please contact us at support@teebify.com to check availability.
Shipping Methods and Costs
Shipping costs are calculated at checkout and depend on the following factors:
- Shipping destination
Estimated Shipping Costs:
- Standard Shipping: 5.95 USD for US orders
- International shipping: 9.95 USD for international orders
Order Processing Time
- Orders are processed within 0-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times depend on the shipping method and destination:
- Domestic (e.g., within the U.S.):
- Shipping: 0-7 business days
- International:
- Shipping: within 15 business days
Note: Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the status of your shipment. Tracking information may take up to 48 hours to update.
Customs, Duties, and Taxes
For international orders, customs fees, import duties, or taxes may apply. These charges are the responsibility of the customer and are not included in the product or shipping price. Please check your local customs policies for more details.
Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address, refusal to pay customs fees, or inability to deliver, you will be responsible for any additional shipping charges to reship the package.
Lost or Delayed Shipments
If your shipment is lost or delayed, please contact us at support@teebify.com. While we are not responsible for carrier delays, we will assist in resolving the issue.
Contact Us
If you have any questions about shipping or need assistance with your order, please contact our support team:
- Email: support@teebify.com
- Office address: CT12C Kim Van Kim Lu, Nghiem Xuan Yem, Hanoi HN 100000, Viet Nam
Thank you for shopping at Teebify! We appreciate your business and will do our best to ensure a smooth delivery process.